New Look, New Ideas… Impact Signs Continues to Evolve
 
After 12 years of successful trading, and with over 60 years combined experience in the industry,
Impact Sign Solutions now has a fresh new image following incorporation as a limited company.
 

Andy Borrow, Managing Director, said “We have taken another big step towards our vision of being the premier provider of sign solutions. After all these years of successful trading, I really wanted to take the company to the next level… to enhance our product range, improve the service we provide to our customers, and set ourselves higher goals for quality and value.”

Of course, incorporation and a re-brand do not mean much on their own. So what else is happening in the continuing evolution of the business?

Andy explained: “We started by asking our customers what they want and expect from a sign business, and we heard some very interesting things. Although the vast majority of our customers were very satisfied with what we’d done for them, there were things which could be improved.”

 

As a result of the customer feedback, Andy commissioned an extensive review of Impact’s processes and procedures, looked at their systems and then put in place plans to implement the changes and improvements that were needed.

“The bottom line is we want to make it easier for customers to find and obtain exactly what they need and want,” he said. “We also want to dispel some of the common misconceptions that customers have about our industry. There are some very exciting changes on the way… the new logo and mission statement is just the start. We have ambitious plans… and we simply want to be the best.”

More about customers’ views and why they chose Impact Sign Solutions can be seen in The Customer Viewpoint.

  
 
Impact Sign Solutions Ltd  • Tel: 01296 488902 • Fax: 01296 488869 • E-mail: info@impactsignsolutions.co.uk
Web: www.impactsignsolutions.co.uk