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Impact Signs
   
Terms and Conditions
   
IMPACT SIGNS CONDITION OF SALE FOR GOODS AND SERVICES
  1. The guarantee applies to all products and services and includes fitting on sites within the area of a 20 mile radius from our Aylesbury premises. Impact Sign Solutions Limited reserves the right to make an additional charge for fitting on sites outside of this area.

  2. The guarantee is offered for a maximum period of 14 days from the date of the quotation. If an alternative quotation is obtained retrospectively, or outside of the 14 day period, the guarantee may not be taken up.

  3. Whilst we guarantee to match an alternative quotation for any like-for-like product or service, we cannot guarantee to meet the delivery time scales of the alternative quotation.

  4. At the discretion of Impact Sign Solutions Limited, the alternative supplier must be able to demonstrate that they are able to provide the product and/or service within the specified time scales.

  5. The alternative quotation must be for a product and/or service within our product range or capability. If the alternative quotation is for the same product and/or service but with a different production method, the guarantee may not be taken up.

  6. Impact Sign Solutions Limited reserves the right to alter the specification to an equivalent or better product should a genuine like-for-like product not be available at the time.

  7. If the product specified in any alternative quotation is not a genuine like-for-like product, the guarantee may not be taken up.

  8. To be considered a genuine like-for-like product, the product must:
  • 8.1. Be offered for sale and readily available from a legitimate supplier in England
  • 8.2. Be new at source and not discounted for any reason including end of line, one off special offers, stock clearances, seconds, cash-back or other promotional offers.
  • 8.3. Not breach any statutory health and safety legislation
  • 8.4. Be legal to own and/or use.
  • 8.5. Not be a component of any company offer, group discount, targeted sales promotion or any similar scheme.
  • 8.6. Be freely available to Impact Sign Solutions Limited at the quoted prices.
  1. The final decision as to whether an alternative product and/or service is genuinely like-for-like rests solely with Impact Sign Solutions Limited. In the event that the guarantee may not be taken up on the grounds of like-for-like, Impact Sign Solutions Limited will provide, in writing, an explanation of why this is the case.

  2. In order for the guarantee to be taken up, the customer must provide Impact Sign Solutions Limited with a bona fide quotation from a legitimate supplier.
    In order to be deemed bona fide:
  • 10.1. The quotation must be in writing and give the supplier’s name, address and contact telephone number.
  • 10.2. The quotation must conform to current English law.
  • 10.3. The prices quoted must be in pounds sterling and be valid for a maximum of three months from the date of the quotation.
  • 10.4. Include a full and detailed specification for the product or service being provided including materials, dimensions, quantities, site specification and fitting and/or delivery requirements.
  • 10.5. Include a full and detailed indication of all charges including the product/service and/or any supply, delivery, carriage, handling or any other charges which the customer would be, or would become, liable to pay.
  1. The supplier of an alternative quotation will not be deemed legitimate if that supplier:
  • 11.1. Is based outside of England.
  • 11.2. Is trading solely on the World Wide Web and has no other means of product sales and/or distribution.
  • 11.3. Has ceased trading, is insolvent or in administration.
  • 11.4. Does not offer the quoted products and/or services as part of its normal day to day business.
  • 11.5. Is currently listed as a debtor of Impact Sign Solutions Limited.
  1. For the guarantee to be taken up, payment for the quoted products and/or services must be made within our terms, with the order or, for account customers, within 30 days net of the date of an official Impact Sign Solutions Limited invoice.

  2. The alternative quotation must conform to the statutory Health & Safety requirements which are relevant at the time. In the event that an alternative quotation does not, in the opinion of Impact Sign Solutions Limited, conform to such standards, the guarantee may not be taken up.
  • 13.1. If the quotation products supplied or for work carried does not conform to the statutory or to Impact Sign Solutions Limited standards of health and safety, we may take up the guarantee but reserve the right to make an additional charge in order to complete the work to a satisfactory and safe standard.
  • 13.2. We reserve the right to request a site safety method on certain installation jobs to ensure that it is genuinely like-for-like.
  1. The value guarantee applies to pre-VAT prices. Impact Sign Solutions Limited reserves the right to add VAT at the prevailing rate to any alternative quotation that is provided by a legitimate supplier that is not registered for VAT.

  2. Notwithstanding the terms outlined above, Impact Sign Solutions Limited reserves the right to decline to provide a quotation for like-for-like products or services for whatsoever reason.

  3. The terms and conditions of the Impact Sign Solutions Limited value guarantee may be subject to change or may be withdrawn at any time and without prior notification.

  4. The terms and conditions for the Impact Sign Solutions Limited value guarantee are in addition to our the standard Impact Sign Solutions Limited terms and conditions, and do not replace them in any part.

 

 
 
  
 
Impact Sign Solutions Ltd  • Tel: 01296 488902 • Fax: 01296 488869 • E-mail: info@impactsignsolutions.co.uk
Web: www.impactsignsolutions.co.uk