{"id":5574,"date":"2017-07-13T16:50:48","date_gmt":"2017-07-13T15:50:48","guid":{"rendered":"http:\/\/impactsignsolutions.co.uk\/impact\/?page_id=5574"},"modified":"2024-01-08T16:27:47","modified_gmt":"2024-01-08T16:27:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/impactsignsolutions.co.uk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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We have started to comply a list of FAQs based upon what our customers ask. Please do hesitate to contact us if your question isn\u2019t listed below. We will add more questions and answers on here as we get them.<\/p>\n

General<\/strong><\/p>\n<\/div>\n<\/div><\/div>

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Why are signs important?<\/div>
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Business signs are an incredibly important part of building your brand awareness and being seen by your audience for all the right reasons. Having a sign on the side of your building not only communicates who you are, but it also shows your values and standards. Your audience will form an opinion of your business before they even step foot in the door.<\/p>\n

If you have a quality made sign that looks professional, your customers will know that they are going to get an excellent service or product from you. If your sign is falling apart or looks shabby, you might lose custom because customers have formed a bad opinion of your business.<\/p>\n

Taking the time to make the right first impressions is vital.<\/p>\n

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What sign do I need for my business?<\/div>
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We can create a variety of signs, however the sign that is right for your business all depends on your business premises and area where we can install the sign.<\/p>\n

If unsure of what you require, a member of the Impact Sales team can come to see you to advise\/conduct a site survey.<\/p>\n

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Why should I work with Impact Signs?<\/div>
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We have been established in Aylesbury so with over 100 years combined experience; in a nutshell, we know our stuff!<\/p>\n

We have an excellent reputation for our expert craftmanship, product knowledge and customer service.<\/p>\n

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What other services do you provide?<\/div>
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We do more than just signs! From engraving<\/a>, vehicle graphics<\/a>, branded clothing<\/a>, exhibition graphics<\/a> to business cards<\/a> and promotional items<\/a>, we offer a host of products that help you to promote your company and get you seen by your ideal audience.<\/p>\n

Take a look around our website to get an idea of the choice or contact us to give you some inspiration.<\/p>\n

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What signs can you create?<\/div>
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We design, create and install a range of signs, including external fascia<\/a> (the sign that goes on the front of your building), post mounted signs<\/a>, anti-vandal signs<\/a>, pavement signs<\/a>, illuminated signs<\/a>, internal signs<\/a>, wall graphics and branded wallpaper<\/a> to name but a few!<\/p>\n

We offer a huge variety, and together we can find the best ones that suits you and your business.<\/p>\n

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Can you make a custom sign?<\/div>
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All our signs are bespoke made to suit your requirements, size, design, material etc. All we would need to do is speak to you about what you are looking for so we can quote appropriately.<\/p>\n

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Do you offer a design service?<\/div>
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We certainly can. We have a fantastic inhouse designer who can work her magic for you. However, the design will only be as good as the brief that you provide us with. Giving us a clear brief with detailed specifications of what is required will help us achieve the right result first time.<\/p>\n

We would discuss your requirements and work out the most cost effective way to give you stunning designs.<\/p>\n

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Can you create a logo for me?<\/div>
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Yes, we can produce a logo for you. We would need to know a few things though:<\/p>\n

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  1. The name<\/li>\n
  2. If there is a particular font you would like to use<\/li>\n
  3. Colours<\/li>\n
  4. Have you seen anything you like the look of?<\/li>\n
  5. What do you plan to use it on?<\/li>\n<\/ol>\n

    The reason we ask the final question is so we can get an idea of how you'd be using the logo\u00a0 e.g. would it be going onto a variety of different items and materials. If you wanted to use your logo on signs, t-shirts and business cards, we would need to ensure that the design and detailing would work across the three items for each of their different manufacturing processes.<\/p>\n

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    Can I use copyrighted images?<\/div>
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    No. You cannot publish copyrighted images without consent or a valid license. If you want to use an image that's copyrighted, you must either get permission from the owner of obtain a license.<\/p>\n

    Ideally you should use images that belong to you and are to do with your business. This will help to better promote your company and what you do.<\/p>\n

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    How much do signs\/graphics cost?<\/div>
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    This is a how long is a piece of string question. It all depends on what type of sign you\u2019d like, what material you are looking for, size, the design you\u2019d like on it etc. There are many variables to take into consideration.<\/p>\n

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    What your normal lead times?<\/div>
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    Every sign is different, but we are quick!<\/p>\n

    A full fascia sign re-fit may take up to two weeks. Whereas site boards, garments, plaques, banners etc, are approx 3-5 working days; however in some cases, can be same\/next day.<\/p>\n

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    How much do you charge for delivery?<\/div>
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    We use FedEx for most deliveries. The standard rate is \u00a39.60 + VAT. However, large or heavy parcels will cost extra but you will be advised of this charge within your quotation. For some products, we would deliver via our own Transport.<\/p>\n

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    Do I get to see a proof?<\/div>
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    You will always receive a proof if we are producing the artwork for you. We will never go ahead with the work unless you are 100% happy with the artwork\/design proof.<\/p>\n

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    Do you come to site to see what I need?<\/div>
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    Yes, we can do this. It will give us the opportunity to meet you and hear more about your project. It will help us to get an idea of what is possible for you and also give you some ideas which you may never have thought of!<\/p>\n

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    Can I see the material you will be using beforehand?<\/div>
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    Yes, we can show you a sample or swatch of material to help you get an idea of the quality of material that we use.<\/p>\n

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    My artwork files are too big to send to you, can you help?<\/div>
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    We would recommend using WeTransfer<\/a> (its free!) to send any large files.<\/p>\n

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    Can you colour match exactly?<\/div>
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    It is important we make you aware that we can\u2019t guarantee the colour we print will match the original. We will do our utmost to match the colours as accurately as possible, but we may not be able to get the exact colour you want.<\/p>\n

    We offer a bespoke service that matches an original colour as close as possible. This service is not offered as standard, as this process takes time, and it does come at a premium cost.<\/p>\n

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    How far will you travel?<\/div>
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    We are based in Bucks, but we travel to wherever we are needed as long as we are able.<\/p>\n

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    Do you need planning permission to put up a sign?<\/div>
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    This is very much dependent on a number of elements, for example location, how large your sign is, if its illuminated, materials etc.<\/p>\n

    It would be best to contact your local council first to check if you need to obtain permission.<\/p>\n

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    How can I pay?<\/div>
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    We have a variety of ways you can pay:<\/p>\n